Privacy Policy

At Miraldo, we value and respect your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or make a purchase from our online store.

By using our website, you consent to the collection and use of your information in accordance with this policy.

1. Information We Collect

To provide and enhance our services, we collect the following types of personal information:

Personal Information: When you make a purchase or create an account, we collect details such as your name, email address, phone number, and shipping address.
Payment Information: To process your orders, we collect payment details, including credit card information, through secure payment gateways. Miraldo does not store any of your payment details.
Usage Data: We automatically collect certain data when you visit our website, including your IP address, browser type, device information, and the pages you visit. This helps us improve website functionality and user experience.
Cookies: We use cookies to personalize your shopping experience. For more details, refer to our Cookie Policy.

2. How We Use Your Information

We use the information we collect for several purposes, including:

Order Processing: To process your orders, deliver products, and provide customer support.
Communication: To send order confirmations, shipping updates, and promotional offers (if you’ve opted in).
Improvement of Services: To analyze website usage and improve the store’s functionality.
Marketing: If you opt in, we may send you promotional emails or offers. You can unsubscribe at any time.
Compliance: To meet legal obligations or resolve disputes when necessary.

3. Sharing Your Information

We will never sell, rent, or share your personal information for marketing purposes without your explicit consent. However, we may share your information with trusted partners for the following reasons:

Payment Processing: To process your payments securely through third-party payment gateways (e.g., PayPal, Stripe).
Shipping & Delivery: To fulfill your orders, we may share your shipping address with carriers (e.g., Royal Mail, UPS).
Legal Compliance: We may disclose your information to comply with legal obligations, court orders, or government requests.

4. Security of Your Data

We take the security of your personal data seriously. We use SSL (Secure Socket Layer) encryption to protect sensitive information such as payment details. However, please note that no method of transmission over the internet is 100% secure, and we cannot guarantee the absolute security of your data.

5. Your Rights

Under data protection laws, you have the following rights concerning your personal information:

Access to Your Data: You have the right to request a copy of the personal information we hold about you.
Correction of Information: You can request to correct any inaccurate or incomplete personal information.
Deletion of Data: You may request that we delete your personal data, subject to certain conditions.
Opt-out of Marketing: You can opt out of receiving promotional emails by clicking the “unsubscribe” link at the bottom of any marketing communication or by contacting us directly at contact@miraldo.shop.

To exercise any of these rights, please contact us at contact@miraldo.shop.

6. Third-Party Links

Our website may contain links to third-party websites, such as social media platforms or partner sites. Please note that we do not control these websites, and their privacy policies may differ from ours. We encourage you to read their privacy policies before sharing any personal information.

7. Children’s Privacy

Miraldo is not intended for use by children under the age of 13. We do not knowingly collect personal information from children. If we discover that we have inadvertently collected personal information from a child under the age of 13, we will take steps to delete that information as soon as possible.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Effective Date” at the top will be updated. Please review this page periodically to stay informed about how we are protecting your data.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights regarding your personal data, please contact us at:

Email: contact@miraldo.shop
Phone: +44 207 420 9127
Address: 15 Water Street, London, England E14 9QG, United Kingdo